Privacy Policy

Effective Date: 19 October 2024

1. Information We Collect

1.1 Information You Provide to Us

  • Account information: name, email address, phone number, other account-related information
  • User-generated content: tasks, comments, files, or any other data you provide
  • Feedback and support-related information

1.2 Information Collected Automatically

  • Usage data (e.g., activity logs, preferences, session information)
  • Device and technical information (IP address, browser type, OS, device identifiers)
  • Cookies and tracking technologies to personalize experience and analyze traffic

2. How We Use Your Information

  • To provide and improve the service (e.g., managing tasks, teams, timelines)
  • To personalize user experience
  • To communicate account updates and support responses
  • For security and fraud prevention
  • To comply with legal obligations

3. Data Sharing & Disclosure

  • We do not sell or share personal information for marketing purposes
  • We may share data with trusted service providers (hosting, analytics, support)
  • We may disclose data when required by law or to protect our rights
  • We may share data with third parties when you explicitly consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.

5. Data Retention

We retain personal data only as long as necessary for the specified purposes or as required by law. Upon account deletion, we securely delete your personal data unless otherwise required.

6. Your Rights & Choices

  • Access & correction: Update your personal information via the app or by contacting us.
  • Data portability: Request a structured, machine-readable copy of your data.
  • Deletion: Request deletion of your personal data via the app or by contacting us.
  • Opt-out of marketing: Unsubscribe from marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the app or email before taking effect.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Masterwork Support
[Email Address]
[Company Address]
[Phone Number]